We are looking to hire several customer-oriented service representatives for a government assistance program. A customer service representative, or CSR, will act as a liaison, provide government assistance information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.
The National Agency Check with Inquiries (NACI) is a background investigation primarily for federal employees who will not have access to classified information. This investigation is appropriate for positions designated as public trust positions that require responsible and trustworthy employees, but with no national security impact.